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How To Fix Microsoft Publisher Not Working: Causes And Solutions

Are you having trouble with Microsoft Publisher not working properly? Are you frustrated and don’t know what to do? Don’t worry, this article will provide detailed steps on how to fix the issue. We will cover topics like troubleshooting system files and settings, updating drivers and checking software compatibility so that you can get your Microsoft Publisher back up and running in no time! Keep reading for all of the information needed to solve your problem quickly.

What is Microsoft Publisher?

Microsoft Publisher is a desktop publishing software program designed for creating printed documents such as brochures, flyers, newsletters, and greeting cards. It provides templates and tools to help users create professional-looking documents quickly and easily. Its features also include adding graphics and photos to the document, inserting text boxes with different fonts types and sizes, automatic formatting options for different page layouts, printing multiple copies of a single document from one source file, customizing headers or footers on each page of the document, importing data from other programs like Microsoft Word into Publisher files.

Also Read: Get to Know About What is Microsoft Publisher: A Guide for Beginners

Importance of Microsoft Publisher

The importance of using Microsoft Publisher lies in its power to help you produce high-quality printed materials in an efficient manner while still allowing customization that fits your need perfectly. By taking advantage of Publisher’s built-in tools and features as well as its integration with other Office applications such as Word or Excel can provide great results quickly without having too much knowledge about design or technology.

What are the Causes of Microsoft Publisher not Working?

Here are some of the main causes of Microsoft Publisher not working issue:

  • Outdated software versions: One of the most common reasons for Microsoft Publisher not working is outdated software versions. If you are using an older version of Publisher, it might not be compatible with the latest operating system, resulting in errors and bugs.
  • Corrupted files: Corrupted files can cause issues with Microsoft Publisher. If the software is not able to access files that it needs to operate, it may stop working or crash.
  • Missing system updates: Missing system updates can also contribute to Microsoft Publisher issues. Make sure to install the latest updates for your operating system to ensure that the software runs smoothly.
  • Misconfigured settings: Misconfigured settings or preferences within Publisher can also cause the software to malfunction or crash. If you notice something isn’t working as it usually does, try resetting the settings to their default values.
  • Compatibility issues: Compatibility issues with other software or hardware components can also cause Microsoft Publisher to not work correctly. Make sure all of your software and hardware are compatible with the version of Publisher you are using.
  • Anti-virus or firewall protection: Sometimes, anti-virus or firewall protection can interfere with Microsoft Publisher’s operations. Check your anti-virus and firewall settings to make sure they aren’t preventing Publisher from opening or functioning correctly.
  • Insufficient resources: Lastly, insufficient resources, such as low RAM or processor speed, can cause Publisher to crash or not work correctly. It’s crucial to ensure your computer meets the minimum system requirements for the software you are using.

How to Fix Microsoft Publisher Not Working Issue?

Microsoft Publisher is a widely used graphic design software that enables users to create professional publications, such as brochures, flyers, and newsletters. However, like any other software, it can run into issues that need to be resolved. One such problem is when Microsoft Publisher stops working or fails to launch, much to the disappointment and frustration of its users. Here’s how to fix Microsoft Publisher not working issue.

Update Microsoft Publisher

Most software issues arise due to outdated software versions. Microsoft Publisher is no exception. An outdated version can cause the software to malfunction or stop working altogether. Updating the software to the latest version can resolve many issues. To update Microsoft Publisher, follow these simple steps:

  • Open Microsoft Publisher
  • Click on the “File” tab
  • Select “Account”
  • Click on “Update Options” and then choose “Update Now”

Restart Microsoft Publisher

The first and simplest step that you should try when dealing with Microsoft Publisher not working issues is to restart the program. Sometimes, restarting the software can fix any temporary glitches or bugs that may be causing the issue. To do so, follow these steps:

  • Close Microsoft Publisher if it is currently open.
  • Press Ctrl+Alt+Delete keys on your keyboard and select “Task Manager” from the options.
  • In the “Processes” tab, look for “Publisher.exe” and select it.
  • Click on the “End task” button to close the program.
  • Wait for a few seconds and then reopen Microsoft Publisher to see if the issue is resolved.

Restart your Computer

If restarting Microsoft Publisher doesn’t solve the issue, then try restarting your computer. This can help to eliminate any temporary system glitches that may be interfering with the software. To restart your computer, follow these steps:

  • Click on the “Start” button in the bottom left corner of your desktop screen.
  • Select the “Power” option.
  • From the drop-down menu, click on “Restart”.
  • Your computer will now restart, and all the programs running on it will be closed.
  • Once the computer has restarted and logged in again, launch Microsoft Publisher to see if the issue is resolved.

Check System Requirements

Microsoft Publisher requires certain system requirements to function optimally. If the software is not working properly, make sure your system meets the minimum requirements. The system requirements for Microsoft Publisher are as follows:

  • Operating system: Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1
  • Processor: 1 GHz or faster x86-bit or x64-bit processor with SSE2 instruction set
  • RAM: 2 GB RAM or more
  • Hard Disk Space: 3 GB of available disk space

Disable Conflicting Add-ins or Plugins

Microsoft Publisher may stop working due to conflicting add-ins or plugins. You can check for add-ins and remove any that may be causing the problem. To disable add-ins or plugins, follow these steps:

  • Open Microsoft Publisher
  • Click on the “File” tab
  • Select “Options”
  • Click on “Add-ins”
  • Click on “Go” next to “Manage: COM Add-ins”
  • Uncheck add-ins that you suspect may be causing the problem

Repair Microsoft Office Installation

Sometimes, Microsoft Publisher may not work properly due to a corrupt installation of Microsoft Office. You can repair the installation to fix any issues. To repair Microsoft Office, follow these steps:

  • Open Control Panel
  • Click on “Programs and Features”
  • Right-click on Microsoft Office and select “Change”
  • Click on “Repair” and follow the prompts

Clear the Publisher Cache

Over time, the Publisher cache can accumulate and cause the software to stop working. To clear the Publisher cache, follow these steps:

  • Close Microsoft Publisher
  • Open “Run” by pressing Windows + R
  • Type “%temp%” (without quotes) in the box and press Enter
  • Look for the folder “Publisher” and delete its content
  • Reopen Microsoft Publisher

Update Device Drivers

Outdated or incompatible device drivers can cause conflicts with Microsoft Publisher and lead to errors. To update your device drivers:

  • Press “Windows + X” on your keyboard and select “Device Manager.”
  • Expand the categories and locate the devices that may need driver updates.
  • Right-click on the device and select “Update driver.”
  • Choose the option to search automatically for updated driver software.

Create a New User Profile

Sometimes, the user profile may cause Microsoft Publisher not to work properly. Creating a new user profile can fix the issue. To create a new user profile, follow these steps:

  • Open “Control Panel”
  • Click on “User Accounts”
  • Click on “Manage User Accounts”
  • Select “Add User”
  • Follow the prompts to create a new user profile
  • Open Microsoft Publisher by logging in to the new user profile

Uninstall and Reinstall Microsoft Publisher

If none of the above methods work, try uninstalling and reinstalling Microsoft Publisher. To uninstall and reinstall Microsoft Publisher, follow these steps:

  • Open “Control Panel”
  • Click on “Programs and Features”
  • Right-click on Microsoft Publisher and select “Uninstall”
  • Download and install a fresh copy of Microsoft Publisher
  • Reopen Microsoft Publisher and check if the issue is resolved

Additional Tips to Fix Microsoft Publisher Not Working

Microsoft Publisher is an essential software application used by graphic designers, business owners, and individuals to create and design professional-looking publications such as brochures, flyers, and newsletters. However, there are times when users may encounter issues with the software application not working correctly. This could be due to various reasons, including outdated software, malware or virus infections, or compatibility issues. Here are the additional tips to fix Microsoft Publisher not working:

Keep Microsoft Publisher Up to Date

One of the most common reasons why Microsoft Publisher may not work correctly is outdated software. Therefore, it is essential to keep the software updated with the latest patches and updates. This can be done by enabling automatic updates through the Microsoft Publisher application or manually checking for updates.

Use Antivirus Software to Scan for Malware or Viruses

Another reason that Microsoft Publisher may not work as expected is due to malware or virus infections. It is essential to use reliable antivirus software to scan and remove any malware or virus infections on the computer that may be interfering with Microsoft Publisher’s performance.

Check for Known Issues and Solutions on Microsoft Support Forums or Websites

Microsoft offers various support forums and websites where users can find information and solutions to known issues. By searching for solutions on these platforms, users may find easy workarounds to fix the issue they are experiencing with Microsoft Publisher.

Contact Microsoft Support for Further Assistance if the Issue Persists

If all the above steps fail to resolve the issue, users can contact Microsoft Support for further assistance. The Microsoft Support team can provide more detailed solutions, including remote diagnostics, to identify and resolve the issue that may be affecting Microsoft Publisher’s performance.

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Frequently Asked Questions

Why does Microsoft Publisher keeps crashing?

Microsoft Publisher may crash due to various reasons, such as outdated software, conflicting add-ins, or corrupt files. Try updating the software, disabling add-ins, or repairing the installation to resolve the issue.

How do I recover unsaved work in Microsoft Publisher?

To recover unsaved work in Microsoft Publisher:
1. Open Microsoft Publisher.
2. Click on the “File” tab.
3. Select “Open” from the left-hand menu.
4. Choose “Recent” and look for the unsaved file under the “Recent Documents” section.
5. Click on the file to open and recover your work.

Why is Microsoft Publisher not responding?

Microsoft Publisher may become unresponsive due to resource-intensive tasks, insufficient system resources, or conflicts with other programs. Try closing unnecessary applications and restarting your computer to resolve the issue.

Can I reinstall Microsoft Publisher without losing my files?

Yes, you can reinstall Microsoft Publisher without losing your files. Uninstalling and reinstalling the software will not affect your saved publications. However, it’s always a good practice to backup your files before performing any major software changes.

Why are the images not displaying in Microsoft Publisher?

If images are not displaying in Microsoft Publisher, check if they are inserted correctly and the file paths are accurate. Also, ensure that the image files are not corrupt or stored in an unsupported format.

How do I change the default font in Microsoft Publisher?

To change the default font in Microsoft Publisher:
1. Open Microsoft Publisher.
2. Click on the “Page Design” tab.
3. Select the “Fonts” drop-down menu.
4. Choose the desired font for the default font style.

Can I install Microsoft Publisher on multiple computers?

The licensing terms for Microsoft Publisher may vary, so it’s essential to refer to the specific license agreement you obtained. In general, Microsoft Publisher is often licensed for installation on a single computer, but certain subscription plans or volume licensing options may allow for multiple installations.

How can I recover a corrupted Publisher file?

If you encounter a corrupted Publisher file, you can try using the built-in “Open and Repair” feature within Publisher. To use this feature, open Publisher and go to the “File” menu. Select “Open,” browse for the corrupted file, click on the drop-down arrow next to the “Open” button, and choose “Open and Repair.”

Why does Publisher freeze when working on large documents?

Working with large documents in Publisher can consume significant system resources, leading to performance issues or freezing. To address this, try closing other unnecessary applications running in the background, freeing up system resources. Additionally, consider splitting large documents into smaller sections or optimizing the file by reducing image resolutions or removing unnecessary elements.

Is Microsoft Publisher compatible with Mac computers?

No, Microsoft Publisher is not available for Mac computers. Publisher is a Windows-only application. However, Mac users can utilize alternatives such as Apple Pages, Adobe InDesign, or third-party desktop publishing software that are compatible with macOS.

How do I restore default settings in Microsoft Publisher?

To restore default settings in Microsoft Publisher, you can use the “Reset” or “Reset All” options available in the application’s settings. These options will revert any customizations or modifications made to Publisher’s settings and restore them to their default state.

Can I customize the toolbar and interface in Publisher?

Yes, Microsoft Publisher allows for customization of the toolbar and interface. You can modify the toolbar by right-clicking on it, selecting “Customize the Ribbon,” and then making changes to the displayed options. Additionally, Publisher provides flexibility in arranging and docking windows, enabling you to create a personalized workspace that suits your preferences.

What should I do if I encounter an “Out of Memory” error in Publisher?

If you receive an “Out of Memory” error in Publisher, there are a few steps you can take. First, close any unnecessary applications or processes running in the background to free up memory. You can also increase the amount of virtual memory allocated to your system. Additionally, consider reducing the complexity of your Publisher document by removing any large or resource-intensive elements.

How do I troubleshoot printing issues in Microsoft Publisher?

To troubleshoot printing issues in Microsoft Publisher, start by ensuring that your printer is properly connected and has enough paper and ink. Check the printer settings within Publisher to verify the correct page size, orientation, and print quality. If problems persist, try printing a test page from another application to determine if the issue is specific to the Publisher or the printer itself.

Can I convert a Publisher file to another file format without losing formatting?

Converting a Publisher file to another format may result in some formatting changes, as different file formats have varying capabilities. However, you can minimize the loss of formatting by selecting a format that supports the features used in your Publisher document, such as PDF or XPS. Before converting, it’s always a good practice to review the converted file to ensure the formatting is retained as much as possible.


In conclusion, Microsoft Publisher is a powerful software program for creating professional-looking documents. However, when it stops working correctly due to various reasons like outdated software or malware/virus infections, users may experience frustration and difficulty in resolving the issue. In this article we have provided detailed steps on how to diagnose and fix your Microsoft Publisher not working properly. We hope these tips were helpful and that you are able to successfully resolve any issues with using Microsoft Publisher again soon!

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